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OPerations-As-a-service for Early-stage Founders


Scale your startup without the chaos.


No need for a full-time hire. Get calm, structured operational leadership that drives clarity, momentum, and results.

Who we work with:


  • Pre-seed to Series A founders needing operational clarity and execution support
  • Solo operators and small teams ready to build scalable systems
  • Visionary founders seeking a strategic partner to translate ideas into action
  • Startups not ready for a full-time COO but needing experienced operational leadership
  • Junior or overloaded Operations Leads needing mentorship and strategic guidance


We also support larger corporations and scale-ups requiring fractional ops leadership, strategic advisory, or project-based operational transformation.

Our Services

Fractional COO


Strategic operational leadership to scale your business with confidence.


With over a decade of experience leading high-growth fintech, edtech, and SaaS operations; I partner with founders as a Fractional COO to:

  • Design and execute operational strategies
  • Build scalable systems and team structures
  • Strengthen customer experience and performance frameworks
  • Drive cross-functional alignment and deliver results without losing your startup edge

Virtual Integrator


Bridge the gap between vision and execution.


As a Virtual Integrator, I turn your strategic ideas into clear, actionable plans that your team can execute confidently. Drawing on leadership roles managing payments, onboarding, customer experience (CX), fraud, and compliance, contact centre functions we:

  • Translate complex goals into structured projects
  • Facilitate team alignment and accountability
  • Optimise workflows to deliver efficiently and effectively

Done-for-You Ops


Build robust operational foundations from day one.


From my experience operationalising fintech infrastructures handling millions in transactions to scaling customer operations teams across multiple countries, I set up:

  • Standard Operating Procedures (SOPs)
  • Dashboards and reporting frameworks
  • Automation tools and workflows
  • Governance and compliance structures to support growth

Our Packages

The Foundation

R12 000/month or once-off


 For small business founders seeking clarity, direction, and a clear path forward.


  • Up to 8 hours total
  • Comprehensive operational audit of your current systems, processes, and workflows
  • Strategic priority roadmap outlining your top 3 initiatives to focus on next
  • Two strategy sessions (90 min each) for deep context gathering and actionable planning
  • Async feedback and guidance between sessions

Best for: Founders wanting strategic clarity and an actionable plan before deeper implementation work

The Engine Room

R16 500/month


Ongoing operational support to build structure, optimise workflows, and create momentum.


  • Up to 12 hours per month (~3/4 hours per week)
  • Weekly or bi-weekly strategy & implementation sessions
  • Process mapping, hiring workflows, and operational design
  • Team cadence planning and light deliverables (e.g. SOPs, dashboards, templates)
  • Async Whatsapp/email support between sessions


Best for: Startups needing consistent strategic ops guidance plus light execution support without hiring a full-time lead.

The Co-Pilot

R30 000/month


Deep partnership for founders ready to scale confidently with robust operational foundations.


  • Up to 25 hours per month (~5/6 hours per week)
  • Weekly strategy & implementation sessions
  • Ops dashboards, project prioritisation, and accountability systems
  • Team alignment and leadership advisory
  • Priority async support for fast-moving needs


Best for: Visionary founders seeking a trusted Fractional Head of Ops to embed operational excellence and enable growth.

Looking for something different?

Custom packages are available depending on your goals and stage of business.
Let’s discuss what would serve you best in our free Intro call.

Our Team

Hi, I'm Tatum - Your Behind-the-Scenes Co-Pilot


I work directly with founders who are moving fast, growing quickly, and trying to hold it all together. When operations get messy with team comms, tools, processes, priorities, I jump in to clear the fog so you can keep moving forward.


With over a decade of experience leading operations in high-growth startups and scale-ups, I’ve been the person behind the curtain making sure the business runs smoothly. From fintech (SnapScan, Luno) to edtech and HR tech, I’ve built systems, grown teams, untangled chaos, and helped visionary leaders create real, scalable momentum.


Now, I bring that experience directly to you. This isn’t a consultancy with generic templates - it’s a one-person strategic partnership. You get me: focused, practical, and deeply plugged in where it counts, helping you turn great ideas into exceptional execution. Because your vision deserves a solid foundation and you shouldn’t have to carry it all alone.

Contact Us

Book a free introductory call here


or reach out for more information below